Privacy Policy for Dragon Pool Services
Last Updated: March 10, 2026
At Dragon Pool Services, we value your privacy as much as a crystal-clear deep end. This policy explains how we handle your personal information when you use our maintenance, repair, or renovation services.
1. Information We Collect
To provide top-tier pool care, we may collect the following types of information:
- Contact Information: Name, physical address (where the pool is located), billing address, email, and phone number.
- Service Details: Pool dimensions, equipment specifications, gate codes or access instructions, and service history.
- Payment Information: Credit card details or bank info (processed securely via third-party payment processors).
- Communication: Records of your emails, texts, or calls with our team.
2. How We Use Your Information
We don’t just collect data for the sake of it. We use it to:
- Schedule and perform pool cleanings, repairs, and chemical balancing.
- Send invoices and process payments.
- Communicate updates regarding your service or weather-related delays.
- Improve our services and customer experience.
3. Sharing Your Information
We respect your “No Diving” signs and your data. We do not sell your personal information to third parties. We only share data with:
- Service Providers: Software used for scheduling (e.g., Jobber, PoolOffice), payment processors, or specialized subcontractors necessary to complete a job.
- Legal Requirements: If required by law or to protect the safety and rights of Dragon Pool Services and our clients.
4. Data Security
We implement industry-standard security measures to protect your information from unauthorized access. However, please remember that no method of transmission over the internet or physical filing system is 100% secure.
5. Your Choices
You have the right to:
- Update or correct your contact information.
- Opt-out of marketing communications (though we’ll still contact you regarding active service appointments).
- Request a summary of the data we have on file for you.
6. Contact Us
If you have questions about this policy or how we handle your data, please reach out to us:
Dragon Pool Services PO Box 93265 Southlake, TX 76092